Refund policy

- Faulty items must be returned within 14 days of receiving your parcel. This is extended to 30 days for international customers. We suggest that all items are checked, for the Signature Collection, tried on as soon as they are received to ensure you are able to return items within the timeframe.

Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached, void of any make up or odours / scents.

Please Note:  Limited Release styles are NOT eligible for a return or exchange. However, faulty items (deemed faulty by our team) can be returned once our customer service team have been notified. Please note this is communicated across multiple touchpoints on our site including the item listing, checkout, and on your confirmation email. Also note, a $10.00 shipping fee will occur if any items are returned without prior approval. If you believe your item may be faulty, please contact our team at customerservice@phatduds.com.au

Gift Cards – Gift Cards may not be returned or exchanged for cash and are valid for 3 years from the date of issue.